Stay Connected with Intrex:
Best in the Triangle  
Service and Support
Discover local computer repair.  Whether you need your home PC or laptop repaired, or your business's network server is down and need immediate help, Intrex is there to get you back up and running  as fast as possible.
NC Computer repair and Laptop repair service centers are located in Raleigh Cary Chapel Hill Durham Greensboro Winston Salem North Carolina
Computer repair and Laptop repair




 
In-Store Computer Repair
Performed in our stores: Computer, laptop, notebook repair, upgrades, virus & spyware removal, data transfers, motherboard installations, drive & card installations, OS reloads, insurance damage assessment and much more... if computers are involved, we can service it.


Each Intrex store location includes a service and repair center.  Our repair facilities are located in Cary, Chapel Hill, Durham, Greensboro, Raleigh and Winston Salem. 

On-Site Services
Performed in the convenience of your home or place of business. Same services as in-store repairs plus: PC delivery & setup, router & wireless installation, basic networking, backup solutions and more.

Service limited to the Triangle area. Please call (919) 468-1903 and press option 4.


Computer repair and laptop repair


Labor Rates:
 

Diagnostics:

Diagnose a PC or parts to find the problem

$50

Malware: Virus and Spyware  Removal and Cleanup

Includes Diagnostics,  installation of Windows critical updates, and OS installation if needed

$179

Hard Drive Cloning:

Clone a hard drive to another

$50

Data Backup: Backup/Transfer select files to another hard drive

$60

Data Backup to optical:

Backup data to CD/DVD, per optical disk (in addition to backup)

$15

Data Import and Setup:

Specific files, e-mail, favorites, cookies (in addition to backup)

$40

Data Recovery: 

Successful/Failed

$150/$75

Windows Installation/Repair

Includes Drivers & Windows Updates

$110

Update Windows:

Download and Install Windows Updates and Service Packs

$30

Driver Download & Installation:

Per Driver

$30

Software Installation:

Per application

$30

Memory Installation:

Includes testing

$30

CPU Installation:

CPU and/or CPU Fan installation

$30

Power Supply Replacement:

Case power supply replacement

$30

Drive Installation: fee is per drive

Floppy, CD-ROM , Hard Drive (No O/S), CD-RW,  DVD-R, DVD-RW

$30

Card Installation:  fee is per card

Modem/Sound/Video/Network

$30

Drive installation in an Enclosure:

Includes installation and formatting

$20

Motherboard Installation: No extra charge for CPU,
memory, video card that are also being installed

Motherboard replacement (No configuration)
Motherboard replacement, including configuration/setup

$60
$100

PC Assembly:

(Hardware only, no software or O/S work)

$60

Tablet Repair:

Tablet Repair including disassembly, reassembly & diagnostics

$60

Computer Recycling:

Recycling

FREE

Computer Recycling w/ option 1:

Recycling with Low Level Formatting

$20

Computer Recycling w/ option 2:

Recycling with Low Level Formatting & Physical Drive Destruction

$30

Insurance Damage Assessment:

Can only be performed in-store

$90

In Store Rush Fee:

Priority service

$50

In Store Desktop Labor Rates:

Charged per 20 minute increments

$75/hr

In-Store Notebook Specific Services:

Notebook Simple Assembly:

Un-assemble and reassemble a notebook, includes the  diagnostic fee

$100

Notebook Complex Assembly:   Includes Motherboard

Un-assemble and reassemble a notebook, includes the  diagnostic fee

$140

Notebook Solder Work:

Soldering of connectors in notebooks

$50

In Store Notebook Labor Rates:  

Charged per 20 minute increments

$90/hr

On-Site Specific Services:

On-Site Fee:

This fee is a mandatory charge for all on-site PC work

$79

PC Installation:

Physically set up a PC

$50

Router Installation:

Includes configuration of up to 3 PCs 

$60

New Intrex.Net DSL Installation:

Includes simple cabling and up to 1 hour of labor 

$70

Wireless Network Installation:

Includes up to 2 PCs

$60

Setup of simple Backup Solution:

Includes 30 minutes of training

$120

Network Printer Setup:

Per printer per PC

$25

On-Site Rush Fee

4 hour response

$100

On-Site Labor Rates:

Charged per 30 minute increments

$90/hr

 

IMPORTANT:  Flat non-hourly fees reflect typical installations or work, with no complications or special circumstances; please be aware that extra charges may apply at an hourly charge.