Computer repair is performed in our stores: computer, laptop, notebook repair, upgrades, virus & spyware removal, data transfers, motherboard installations, drive & card installations, OS reloads, insurance damage assessment and much more… if computers are involved, we can service it.
Each Intrex store location includes a service and repair center. Our repair facilities are located in Cary, Chapel Hill, Durham, Greensboro, High Point, Raleigh and Winston Salem.
IMPORTANT: Flat non-hourly fees reflect typical installations or work, with no complications or special circumstances; please be aware that extra charges may apply at an hourly charge.
Labor Rates
| Simple ‘Express’ Diagnostics or Repair: | While you wait quick diagnostics/repair – provided problem qualifies – click banner above for more details | $20 |
| Normal Diagnostics: | Diagnose a PC or parts to find the problem | $50 |
| Simple Malware Removal | Simple Virus & Spyware removal. Includes Diagnostics. | $99 |
| Complex Malware Removal | Difficult Virus & Spyware removal. Includes Diagnostics, installation of Windows critical updates, and OS re-installation if needed. | $159 |
| Hard Drive Cloning: |
Clone a hard drive to another Clone, standard drive install, & standard diagnostics combo |
$50 $109 |
| Data Backup: | Backup/Transfer select files to another hard drive | $60 |
| Data Backup to optical: | Backup data to CD/DVD, per optical disk (in addition to backup) | $15 |
| Data Import and Setup: | Specific files, e-mail, favorites, cookies (in addition to backup) | $40 |
| Data Recovery: | Successful/Failed (non-refundable) | $150/$75 |
| Windows Installation/Repair |
Windows 10 OS -Includes Drivers & Windows Updates Legacy OS -Includes Drivers & Windows Updates |
$79 $99 |
| Update Windows: | Download and Install Windows Updates and Service Packs | $30 |
| Driver Download & Installation: | Per Driver | $30 |
| Software Installation: | Per application | $30 |
| Memory Installation: | Includes testing | $25 |
| CPU Installation: | CPU and/or CPU Fan installation | $30 |
| Power Supply Replacement: | Case power supply replacement | $30 |
| Drive Installation: fee is per drive | Floppy, CD-ROM , Hard Drive (No O/S), CD-RW, DVD-R, DVD-RW | $30 |
| Card Installation: fee is per card | Modem/Sound/Video/Network | $30 |
| Drive installation in an Enclosure: | Includes installation and formatting | $20 |
| Drive Disposal 1 | Drive Disposal with Low Level Drive Formatting | $20 |
| Drive Disposal 2 | Drive Disposal with Low Level Formatting & Physical Drive Destruction | $30 |
| Motherboard Installation: No extra charge for CPU, memory, video card that are also being installed |
Motherboard replacement (No configuration) Motherboard replacement, including configuration/setup |
$60 $100 |
| PC Assembly: | (Hardware only, no software or O/S work) | $75 |
| Tablet Repair: | Tablet Repair including disassembly, reassembly & diagnostics | $60 |
| Insurance Damage Assessment, Desktop | Can only be performed in-store | $90 |
| Insurance Damage Assessment, Laptop or All-in-one | Can only be performed in-store | $140 |
| In Store Rush Fee: | Priority service | $50 |
| In Store Desktop Labor Rates: | Charged in 20 minute increments | $75/hr |
Notebook Specific Services
| Notebook Simple Assembly: | Un-assemble and reassemble a notebook, includes the diagnostic fee | $100 |
| Notebook Complex Assembly: Includes Motherboard | Un-assemble and reassemble a notebook, includes the diagnostic fee | $140 |
| Notebook Solder Work: | Soldering of connectors in notebooks | $50 |
| Laptop Screen Replacement : | Replacing Laptop Screen standard diagnostics & install only | $89 |
| In Store Notebook Labor Rates: | Charged in 20 minute increments | $90/hr |