Computer repair is performed in our stores: computer, laptop, notebook repair, upgrades, virus & spyware removal, data transfers, motherboard installations, drive & card installations, OS reloads, insurance damage assessment and much more… if computers are involved, we can service it.
Each Intrex store location includes a service and repair center. Our repair facilities are located in Cary, Chapel Hill, Durham, Greensboro, High Point, Raleigh and Winston Salem.
IMPORTANT: Flat non-hourly fees reflect typical installations or work, with no complications or special circumstances; please be aware that extra charges may apply at an hourly charge.
REMOTE TECH SUPPORT
Need help setting up your printer, checking your email, solving a
Windows problem, or general “how to” help, but do not want to bring in your computer for service?
Intrex Computers is proud to announce our partnership with
First Service Solutions Inc.
Click the link below to schedule your remote tech support session today.
Labor Rates
| Simple ‘Express’ Diagnostics or Repair: | While you wait quick diagnostics/repair – provided problem qualifies – click banner above for more details | $20 |
| Normal Diagnostics: | Diagnose a PC or parts to find the problem | $50 |
| Simple Malware Removal | Simple Virus & Spyware removal. Includes Diagnostics. | $99 |
| Complex Malware Removal | Difficult Virus & Spyware removal. Includes Diagnostics, installation of Windows critical updates, and OS re-installation if needed. | $159 |
| Hard Drive Cloning: | Clone a hard drive to another
Clone, standard drive install, & standard diagnostics combo |
$50
$109 |
| Data Backup: | Backup/Transfer select files to another hard drive | $60 |
| Data Backup to optical: | Backup data to CD/DVD, per optical disk (in addition to backup) | $15 |
| Data Import and Setup: | Specific files, e-mail, favorites, cookies (in addition to backup) | $40 |
| Data Recovery: | Successful/Failed (non-refundable) | $150/$75 |
| Windows Installation/Repair | Windows 10 OS -Includes Drivers & Windows Updates
Legacy OS -Includes Drivers & Windows Updates |
$79
$99 |
| Update Windows: | Download and Install Windows Updates and Service Packs | $30 |
| Driver Download & Installation: | Per Driver | $30 |
| Software Installation: | Per application | $30 |
| Memory Installation: | Includes testing | $25 |
| CPU Installation: | CPU and/or CPU Fan installation | $30 |
| Power Supply Replacement: | Case power supply replacement | $30 |
| Drive Installation: fee is per drive | Floppy, CD-ROM , Hard Drive (No O/S), CD-RW, DVD-R, DVD-RW | $30 |
| Card Installation: fee is per card | Modem/Sound/Video/Network | $30 |
| Drive installation in an Enclosure: | Includes installation and formatting | $20 |
| Drive Disposal 1 | Drive Disposal with Low Level Drive Formatting | $20 |
| Drive Disposal 2 | Drive Disposal with Low Level Formatting & Physical Drive Destruction | $30 |
| Motherboard Installation: No extra charge for CPU, memory, video card that are also being installed |
Motherboard replacement (No configuration) Motherboard replacement, including configuration/setup |
$60 $100 |
| PC Assembly: | (Hardware only, no software or O/S work) | $75 |
| Insurance Damage Assessment, Desktop | Can only be performed in-store | $90 |
| Insurance Damage Assessment, Laptop or All-in-one | Can only be performed in-store | $140 |
| In Store Rush Fee: | Priority service | $50 |
| In Store Desktop Labor Rates: | Charged in 20 minute increments | $75/hr |
Notebook Specific Services
| Notebook Simple Assembly: | Un-assemble and reassemble a notebook, includes the diagnostic fee | $100 |
| Notebook Complex Assembly: Includes Motherboard | Un-assemble and reassemble a notebook, includes the diagnostic fee | $140 |
| Notebook Solder Work: | Soldering of connectors in notebooks | $50 |
| Laptop Screen Replacement : | Replacing Laptop Screen standard diagnostics & install only | $89 |
| In Store Notebook Labor Rates: | Charged in 20 minute increments | $90/hr |