Computer repair is performed in our stores: computer, laptop, notebook repair, upgrades, virus & spyware removal, data transfers, motherboard installations, drive & card installations, OS reloads, insurance damage assessment and much more… if computers are involved, we can service it.
Each Intrex store location includes a service and repair center. Our repair facilities are located in Cary, Chapel Hill, Durham, Greensboro, High Point, Raleigh and Winston Salem.
IMPORTANT: Flat non-hourly fees reflect typical installations or work, with no complications or special circumstances; please be aware that extra charges may apply at an hourly charge.
Simple ‘Express’ Diagnostics or Repair: | While you wait quick diagnostics/repair – provided problem qualifies – click banner above for more details | $20 |
Normal Diagnostics: | Diagnose a PC or parts to find the problem | $50 |
Simple Malware Removal | Simple Virus & Spyware removal. Includes Diagnostics. | $99 |
Complex Malware Removal | Difficult Virus & Spyware removal. Includes Diagnostics, installation of Windows critical updates, and OS re-installation if needed. | $159 |
Hard Drive Cloning: | Clone a hard drive to another
Clone, standard drive install, & standard diagnostics combo |
$50
$109 |
Data Backup: | Backup/Transfer select files to another hard drive | $60 |
Data Backup to optical: | Backup data to CD/DVD, per optical disk (in addition to backup) | $15 |
Data Import and Setup: | Specific files, e-mail, favorites, cookies (in addition to backup) | $40 |
Data Recovery: | Successful/Failed (non-refundable) | $150/$75 |
Windows Installation/Repair | Windows 10 OS -Includes Drivers & Windows Updates
Legacy OS -Includes Drivers & Windows Updates |
$79
$99 |
Update Windows: | Download and Install Windows Updates and Service Packs | $30 |
Driver Download & Installation: | Per Driver | $30 |
Software Installation: | Per application | $30 |
Memory Installation: | Includes testing | $25 |
CPU Installation: | CPU and/or CPU Fan installation | $30 |
Power Supply Replacement: | Case power supply replacement | $30 |
Drive Installation: fee is per drive | Floppy, CD-ROM , Hard Drive (No O/S), CD-RW, DVD-R, DVD-RW | $30 |
Card Installation: fee is per card | Modem/Sound/Video/Network | $30 |
Drive installation in an Enclosure: | Includes installation and formatting | $20 |
Drive Disposal 1 | Drive Disposal with Low Level Drive Formatting | $20 |
Drive Disposal 2 | Drive Disposal with Low Level Formatting & Physical Drive Destruction | $30 |
Motherboard Installation: No extra charge for CPU, memory, video card that are also being installed |
Motherboard replacement (No configuration) Motherboard replacement, including configuration/setup |
$60 $100 |
PC Assembly: | (Hardware only, no software or O/S work) | $75 |
Insurance Damage Assessment, Desktop | Can only be performed in-store | $90 |
Insurance Damage Assessment, Laptop or All-in-one | Can only be performed in-store | $140 |
In Store Rush Fee: | Priority service | $50 |
In Store Desktop Labor Rates: | Charged in 20 minute increments | $75/hr |
Notebook Simple Assembly: | Un-assemble and reassemble a notebook, includes the diagnostic fee | $100 |
Notebook Complex Assembly: Includes Motherboard | Un-assemble and reassemble a notebook, includes the diagnostic fee | $140 |
Notebook Solder Work: | Soldering of connectors in notebooks | $50 |
Laptop Screen Replacement : | Replacing Laptop Screen standard diagnostics & install only | $89 |
In Store Notebook Labor Rates: | Charged in 20 minute increments | $90/hr |